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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lori Fink

August 27, 2024

5  out of  5
rating by Lori Fink
"Great customer service. Taylor is always very responsive and helpful!"
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Joe Rappa

August 22, 2024

5  out of  5
rating by Joe Rappa
"Caitlin and her team were great to work with when we needed auto insurance for our new company vehicle. They were responsive and clear every step of the way. Really could not have gone any smoother. We received our temporary insurance cards within two days of calling. Couldn't be happier with the service. Highly recommended."
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Liudmila Tapia

August 20, 2024

5  out of  5
rating by Liudmila Tapia
"I've been working with Taylor LaFrance for over 5 years, and I couldn't be happier with the service I've received. She is incredibly knowledgeable about all aspects of car insurance and took the time to explain everything to me in detail. Whenever I had questions or needed assistance, she was always quick to respond and handled everything with the utmost professionalism. What really stood out to me was how Taylor tailored the insurance plan to my specific needs, ensuring I had the right coverage without overspending. The entire process was seamless, from getting a quote to finalizing the policy. I highly recommend Taylor to anyone looking for a reliable and knowledgeable car insurance agent."
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Faidra Tsakiri

August 20, 2024

5  out of  5
rating by Faidra Tsakiri
"I’ve moved twice in the last 3 years, and both times, Caitlin's team has been fantastic. They accommodated me with very short notice and same-day service. Special shoutout to Taylor, who sent me my COI within minutes of our phone call. Highly recommend!"
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JADE LYONS

August 20, 2024

5  out of  5
rating by JADE LYONS
"Cait and her team are always there to assist in a timely manner. They are knowledgeable and friendly. Highly recommend for your insurance needs."
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mario cardona cardona

August 19, 2024

5  out of  5
rating by mario cardona cardona
"Very good they did everything right thank you so much for your help"
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Caitlinn Mahar-Daniels

August 16, 2024

5  out of  5
rating by Caitlinn Mahar-Daniels
"Caitlin and her crew of magical humans are the absolute best! I switched over from another local State Farm agent after having a not so pleasant experience and Caitlin's agency is a world of a difference. I am a photographer who needs a lot of custom certificates of insurance for various locations I am shooting, and it adds tedious work to their already full work load - they are always prompt in getting them to me and are always so willing to help in any way. (Shout out specifically to Taylor for always helping me with my COI's!) I have home, motorcycle, auto, business, and liability insurance through them and have been happy with it all!!!!! Highly recommend Caitlin + her people!"
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sarah perl

August 15, 2024

5  out of  5
rating by sarah perl
"Chelsea is great. Very prompt and professional. I would recommend her to anyone!"
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Jess Kilkenny

August 9, 2024

5  out of  5
rating by Jess Kilkenny
"Chelsea has been so incredibly helpful! appreciated her quick responses and working around my hectic schedule! I can’t thank her enough for taking some of my moving stress away😊😊😊"
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Hope Miller

August 8, 2024

5  out of  5
rating by Hope Miller
"Caitlin Mcvicker thanks for being so helpful and answering all my questions. She is so nice and kind was able to answer questions I didn’t know the answer to god bless and have a great day!!!"
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Kate Post

July 19, 2024

5  out of  5
rating by Kate Post
"My experience with this insurance team has been amazing! Chelsea is always so responsive and helpful with anything I need. Certificates of insurance are always needed and sometimes even need to be revised in my line of work, and they are always happy to help with whatever I need to get things done. Takes one huge stress off of me so I can focus on other parts of my business. Highly recommend!"
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Dorian Burden

July 9, 2024

5  out of  5
rating by Dorian Burden
"This agency was a pleasure to work with. Chelsea helped us and was incredibly knowledgeable and accommodating. She told us about a variety of educational options for helping my young driver become a safer and more confident driver. I was looking for an auto policy for just one new car but ended up bundling both my cars and my home insurance for a good deal."
We responded:
"We are so happy to hear of your experience! Chelsea prides herself on educating our customers. Welcome to the State Farm family Dorian! "
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James Grigg

July 5, 2024

5  out of  5
rating by James Grigg
"Caitlin and her State Farm team are terrific to work with. Extremely responsive and helpful. I have been with State Farm for decades and this office is by far the best. Thank you!"
We responded:
"It is our pleasure to work with amazing customers like you!!! Thanks for being part of the State Farm family! "
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Ian Kelly

July 5, 2024

5  out of  5
rating by Ian Kelly
"They were super accommodating and friendly in helping me get set up on a policy for a fair price and in a timely fashion. Shout out to Caillah for the help"
We responded:
"We appreciate the review and kind words!! "
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Margarita personal Williams

July 2, 2024

5  out of  5
rating by Margarita personal Williams
"Thank you MARIA for all your support and help when we needed you the most."
We responded:
"Maria prides herself on being there when it matters most! Thank you for the review! "
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Kathy McCain

July 1, 2024

5  out of  5
rating by Kathy McCain
"Incredible rapid response to the claim! From the first report to the finished repair, it went like clockwork. Friendly professional and seamless. Couldn’t be happier! Thank you!!! Caitlin was the best!!!"
We responded:
"So glad we were able to help you get things going right, when something went wrong. We appreciate the review Kathy!! "
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Rob A

July 1, 2024

5  out of  5
rating by Rob A
"I had to make a switch of agents for better service & location reasons & im glad I did. Always answering my questions, reliable, trustworthy, and communication is great"
We responded:
"Thank you so much for the kind words! "
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Ron Davis

July 1, 2024

5  out of  5
rating by Ron Davis
"Requiring assistance from one's insurance agent after an accident is never a good thing. However, I found Caitlin to be very professional, responsive, and cooperative in filing my claim. I'm glad I have her and her staff on my side!"
We responded:
"So happy to hear Ron! We are happy to be able to be here for you when it mattered most! "
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Kelvin Grey

June 24, 2024

5  out of  5
rating by Kelvin Grey
"20 STARS"
We responded:
"The feeling is mutual! :) "
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Tina Wagner

June 22, 2024

5  out of  5
rating by Tina Wagner
"Caitlin and her team are clearly committed to excellent customer service. Knowledgeable. Capable. Responsive. An all around excellent group. They've met our needs for insurance products consistently. Maria Bayron has helped me a NUMBER of times - each better that the last. The entire office is high functioning and great to deal with."
We responded:
"Thank you so much for the thoughtful review and words! We are so thankful to have the opportunity to work with customers like you and your family, Tina! <3 "
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lorie etta

June 10, 2024

5  out of  5
rating by lorie etta
"They were friendly and nice."
We responded:
"The feeling is mutual! We look forward to seeing you! "
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Jason Palomino

June 5, 2024

5  out of  5
rating by Jason Palomino
"I recently switched my home and auto insurance to State Farm, and I couldn't be happier with the experience, thanks to Caitlin McVicker and Chelsea Acosta. Their professionalism, efficiency, and dedication to customer satisfaction were evident from our first interaction. They took the time to thoroughly review my needs and found me an excellent policy that not only provided better coverage but also saved me a significant amount of money. Their friendly and approachable manner made the entire process seamless and stress-free. I highly recommend Caitlin and Chelsea at State Farm for anyone looking to improve their insurance situation and enjoy outstanding service."
We responded:
"We are so happy to hear of your recent experience and it was a pleasure to welcome you to the State Farm family! "
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Paul Hait

May 25, 2024

5  out of  5
rating by Paul Hait
"I have been with State Farm for 40 years. Through that time it's been 3 different agents. I now have the most amazing agent with a knowledgeable and friendly staff. I trust Caitlin's office with all my insurance needs. I can't praise her and all her office enough. I actually look forward to stopping in to see them all when I have any insurance questions. Highly recommend this wonderful agent!!"
We responded:
"We LOVE You Paulie!!! Thanks for always brightening our day with smiles, goodies and a reminder of the what's most important in life. "
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Dawn Eliazarian

May 24, 2024

5  out of  5
rating by Dawn Eliazarian
"Everyone at Caitlin’s office has been amazing to work with. Shout out to Taylor for the very quick and friendly responses to any questions! Everyone has made it so easy to take care of insurance when buying and selling cars and houses. I would highly recommend Caitlin and her team for insurance."
We responded:
"Thank you so much Dawn!! It is our honor to insure customers like you! "
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G Cole

May 24, 2024

5  out of  5
rating by G Cole
"I been with State Farm in Beacon for a few years now and always had a great experience. Great customer service goes a long way and they definitely show it !"
We responded:
"So happy to hear! Thanks for taking the time to leave a kind review. "