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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angela Hunt

October 17, 2024

5  out of  5
rating by Angela Hunt
"All of the staff are very knowledgeable and pleasant. They clearly explain everything : and are always available for any questions you might have. I recommend them to all [especially the Beacon office] concerning services for all of your policies Thank you State Farm. Im very grateful Angela H"
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Steve Goodwine

October 17, 2024

5  out of  5
rating by Steve Goodwine
"Taylor was super helpful in making changes to our home owners policy. She went above and beyond and ultimately helped us save some money ! Highly recommend her to anyone :)"
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Jehan Ansar

October 11, 2024

5  out of  5
rating by Jehan Ansar
"I am very please with my local agent to be located close to my residence. Everyone here works hard and very helpful to satisfy your needs. Many thanks to Maria who has put in much effort to work on many changes with my policies in the past. good luck and keep up the great work!"
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Jen Wanous

October 9, 2024

5  out of  5
rating by Jen Wanous
"I had the pleasure of working with Chelsea in building home and auto coverage that met my needs. She was very patient with all my questions and when she didn’t know, was able to get answers from other helpful people in the office. This is why I switched to State Farm, to be connected to a person, a team of real people who care and can help."
We responded:
"Wow Jen! Thanks so much for your detailed and thoughtful review! it is our pleasure to serve customers like you. "
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Claudia Gisolfi

October 2, 2024

5  out of  5
rating by Claudia Gisolfi
"The people at State Farm are very helpful and knowledgeable. Jennifer and Taylor are the ones who have been working with me, and they have consistently done an excellent job. I am very pleased with their work."
We responded:
"Thanks so much for the thoughtful review Claudia! We pride ourselves on customer service and it is a pleasure to work with people like you. "
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Kyleray Katherman

September 27, 2024

5  out of  5
rating by Kyleray Katherman
"Cait and her team were amazing. I was in a car accident this past weekend. They made sure I was okay with my claim, assisting me even after hours as I needed a document for my new vehicle. I am grateful for their assistance--truly 5 stars!"
We responded:
"Hi Kyle! It was our pleasure to assist you with your claim. So sorry you had to go through this, but glad we were able to help turn a bad circumstance around for you. "
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Kathy McCain

September 27, 2024

5  out of  5
rating by Kathy McCain
"Incredible rapid response to the claim! From the first report to the finished repair, it went like clockwork. Friendly professional and seamless. Couldn’t be happier! Thank you!!! Caitlin was the best!!!"
We responded:
"So glad we were able to help you get things going right, when something went wrong. We appreciate the review Kathy!! "
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Rheyan Cader

September 21, 2024

5  out of  5
rating by Rheyan Cader
"I can't recommend Taylor and the Caitlyn McVicker State Farm insurance team highly enough! Taylor has been incredibly responsive, proactive, and attentive to my needs as a customer. She goes above and beyond to ensure I have the right level of coverage, all while keeping costs effective and reasonable. It's clear that this team is dedicated to providing top-notch service, and they truly care about their clients' well-being. If you're looking for insurance, look no further—this is the team you want in your corner!"
We responded:
"Thank you so much for the thoughtful review! We pride ourselves on never sacrificing coverage for premium, but make sure you are getting the appropriate coverage at the best value. "
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John Roscino

September 16, 2024

5  out of  5
rating by John Roscino
"Awesome customer service. Very pleased overall!"
We responded:
"It is an honor to be your agency of choice John! Thanks for the review. "
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Lee Clayton

September 9, 2024

5  out of  5
rating by Lee Clayton
"Omg Taylor has gone above and beyond! Nothing but good things to say about working with State Farm. Good rates, thorough and an absolute pleasure to work with."
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Tony DeGelormo

September 3, 2024

5  out of  5
rating by Tony DeGelormo
"Wow...needed a binder listing HVCU as additional insured for a home equity loan and within minutes it appeared in my inbox. That's what i call service."
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Lori Fink

August 27, 2024

5  out of  5
rating by Lori Fink
"Great customer service. Taylor is always very responsive and helpful!"
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Joe Rappa

August 22, 2024

5  out of  5
rating by Joe Rappa
"Caitlin and her team were great to work with when we needed auto insurance for our new company vehicle. They were responsive and clear every step of the way. Really could not have gone any smoother. We received our temporary insurance cards within two days of calling. Couldn't be happier with the service. Highly recommended."
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Liudmila Tapia

August 20, 2024

5  out of  5
rating by Liudmila Tapia
"I've been working with Taylor LaFrance for over 5 years, and I couldn't be happier with the service I've received. She is incredibly knowledgeable about all aspects of car insurance and took the time to explain everything to me in detail. Whenever I had questions or needed assistance, she was always quick to respond and handled everything with the utmost professionalism. What really stood out to me was how Taylor tailored the insurance plan to my specific needs, ensuring I had the right coverage without overspending. The entire process was seamless, from getting a quote to finalizing the policy. I highly recommend Taylor to anyone looking for a reliable and knowledgeable car insurance agent."
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Faidra Tsakiri

August 20, 2024

5  out of  5
rating by Faidra Tsakiri
"I’ve moved twice in the last 3 years, and both times, Caitlin's team has been fantastic. They accommodated me with very short notice and same-day service. Special shoutout to Taylor, who sent me my COI within minutes of our phone call. Highly recommend!"
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JADE LYONS

August 20, 2024

5  out of  5
rating by JADE LYONS
"Cait and her team are always there to assist in a timely manner. They are knowledgeable and friendly. Highly recommend for your insurance needs."
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mario cardona cardona

August 19, 2024

5  out of  5
rating by mario cardona cardona
"Very good they did everything right thank you so much for your help"
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Caitlinn Mahar-Daniels

August 16, 2024

5  out of  5
rating by Caitlinn Mahar-Daniels
"Caitlin and her crew of magical humans are the absolute best! I switched over from another local State Farm agent after having a not so pleasant experience and Caitlin's agency is a world of a difference. I am a photographer who needs a lot of custom certificates of insurance for various locations I am shooting, and it adds tedious work to their already full work load - they are always prompt in getting them to me and are always so willing to help in any way. (Shout out specifically to Taylor for always helping me with my COI's!) I have home, motorcycle, auto, business, and liability insurance through them and have been happy with it all!!!!! Highly recommend Caitlin + her people!"
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sarah perl

August 15, 2024

5  out of  5
rating by sarah perl
"Chelsea is great. Very prompt and professional. I would recommend her to anyone!"
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Jess Kilkenny

August 9, 2024

5  out of  5
rating by Jess Kilkenny
"Chelsea has been so incredibly helpful! appreciated her quick responses and working around my hectic schedule! I can’t thank her enough for taking some of my moving stress away😊😊😊"
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Hope Miller

August 8, 2024

5  out of  5
rating by Hope Miller
"Caitlin Mcvicker thanks for being so helpful and answering all my questions. She is so nice and kind was able to answer questions I didn’t know the answer to god bless and have a great day!!!"
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Kate Post

July 19, 2024

5  out of  5
rating by Kate Post
"My experience with this insurance team has been amazing! Chelsea is always so responsive and helpful with anything I need. Certificates of insurance are always needed and sometimes even need to be revised in my line of work, and they are always happy to help with whatever I need to get things done. Takes one huge stress off of me so I can focus on other parts of my business. Highly recommend!"
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Dorian Burden

July 9, 2024

5  out of  5
rating by Dorian Burden
"This agency was a pleasure to work with. Chelsea helped us and was incredibly knowledgeable and accommodating. She told us about a variety of educational options for helping my young driver become a safer and more confident driver. I was looking for an auto policy for just one new car but ended up bundling both my cars and my home insurance for a good deal."
We responded:
"We are so happy to hear of your experience! Chelsea prides herself on educating our customers. Welcome to the State Farm family Dorian! "
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James Grigg

July 5, 2024

5  out of  5
rating by James Grigg
"Caitlin and her State Farm team are terrific to work with. Extremely responsive and helpful. I have been with State Farm for decades and this office is by far the best. Thank you!"
We responded:
"It is our pleasure to work with amazing customers like you!!! Thanks for being part of the State Farm family! "
Profile photo of Ian Kelly

Ian Kelly

July 5, 2024

5  out of  5
rating by Ian Kelly
"They were super accommodating and friendly in helping me get set up on a policy for a fair price and in a timely fashion. Shout out to Caillah for the help"
We responded:
"We appreciate the review and kind words!! "