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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Deborah Muir

August 15, 2023

5  out of  5 rating by Deborah Muir
"I can’t say enough good things about this agency. From Caitlin who welcomed me from day one to Maria who helped me resolve a troubling issue created by my bank with patience and knowledge today. Kayla’s follow-up help was wonderful too. After all was said and done, Caitlin called to be sure I was happy with the results and understood the process. You can’t ask for better service. Thank you."

Erin Finn

July 18, 2023

5  out of  5 rating by Erin Finn
"Nothing but the best when dealing with Caitlin and her team. They are professional, patient, and so caring when dealing with their clients. Jen is great and always so helpful!"

Kelly Ocampo

July 14, 2023

5  out of  5 rating by Kelly Ocampo
"I recently had the pleasure of working with this local State Farm Insurance agency in my community, and I must say that their support, customer service, and efficiency were nothing short of excellent. From the moment I stepped foot into their office, I was greeted with a warm and friendly atmosphere that made me feel valued as a customer. One of the standout features of this agency was their commitment to providing top-notch support. The agents were extremely knowledgeable and took the time to understand my insurance needs thoroughly. They patiently answered all my questions, explaining complex policy details in a way that was easy for me to understand. It was evident that they genuinely cared about finding the best coverage options for me, and I appreciated their personalized approach. Moreover, the customer service at this State Farm agency was unparalleled. The entire staff was attentive, courteous, and always willing to go the extra mile to ensure my satisfaction. They were prompt in returning phone calls and promptly addressed any concerns I had. It was refreshing to work with professionals who prioritized open communication and were genuinely interested in helping me make informed decisions. Special thanks to Cait and Taylor for working so closely with me!"

Julia DiSpigna

July 3, 2023

5  out of  5 rating by Julia DiSpigna
"I worked with Taylor LaFrance on getting a car insurance policy and she was so helpful! She answered all my questions and gave me a great rate, would highly recommend reaching out to her if you need a policy."

Jazzy Fort

July 2, 2023

5  out of  5 rating by Jazzy Fort
"Taylor is Amazing!! Even though our situation was complicated, Taylor never acted impatiently. She worked really hard to get the coverage we needed and that was truly helpful and reassuring!"

Christina Ricottilli

July 1, 2023

5  out of  5 rating by Christina Ricottilli
"They’re great!!!"

Liam Henderson

July 1, 2023

5  out of  5 rating by Liam Henderson
"I have had several excellent experiences at this office. In particular Taylor LaFrance helped me navigate some bureaucratic red tape by making a few helpful phone calls. Not only were her responses timely and professional, but her solutions to my problem were pragmatic and displayed higher level problem solving skills. If you live in the Hudson Valley I would highly suggest using this office for insurance purposes."

Macie Dell

July 1, 2023

5  out of  5 rating by Macie Dell
"The ladies at state farm are so helpful! The office is very well kept and neat. I felt very comfortable asking questions and getting help i needed! Thank you ladies!"

Anthony Constantino

July 1, 2023

5  out of  5 rating by Anthony Constantino
"I love this office! They always greet me with a smile and always there to help me"

Melanie A Dell

June 30, 2023

5  out of  5 rating by Melanie A Dell
"Thank ladies for an awesome experience! You are all great!"

Joe Korbar

June 30, 2023

5  out of  5 rating by Joe Korbar
"Caitlin is amazing, great service and pays attention to details. I appreciate her."

Jason Dell

June 30, 2023

5  out of  5 rating by Jason Dell
"Top notch office! Ladies are exceptionally helpful!"

Randy Hill

June 30, 2023

5  out of  5 rating by Randy Hill
"I spoke to Maria Bayron at this office. She was both knowledgeable and professional while talking to me like a friend would. She was able to give me all the info i needed for my quote and what my options were. I'd definitely recommend speaking to her when you call."


June 30, 2023

5  out of  5 rating by P R
"Great customer service! Everyone is so friendly, professional and ready to help. I would highly recommend this office."

Jeanine Hicks

June 30, 2023

5  out of  5 rating by Jeanine Hicks
"“Maria Bayron provided great customer service. Maria made the process of dealing with insurance easy and painless. Her knowledge about insurance has far exceeded what my expectations were.I would recommend Maria to any of my friends or family.”"

Brianne Lugo

June 30, 2023

5  out of  5 rating by Brianne Lugo
"It was my first time getting insurance. They were very helpful. I would recommend them to friends and family"

Victoria Padron

June 30, 2023

5  out of  5 rating by Victoria Padron
"They took the time and had the patience to work with me. They explained everything to me. They were very nice and they answer all my questions. I love working with them and I would recommend them to any of my family and friend's."

Megan McCabe

June 30, 2023

5  out of  5 rating by Megan McCabe
"What a wonderful team! They really want the best for their customers. I had a great experience and switched to State Farm."

Michael Lentini

June 30, 2023

5  out of  5 rating by Michael Lentini
"Insurance is a necessity so it’s important to trust your agency. Caitlin McVicker and team are top notch! Jen Constantino was extremely professional and helpful as well!"

Jesus Lopez

June 30, 2023

5  out of  5 rating by Jesus Lopez
"Wonderful place to do business and happy with everyone"

Connor Henderson

June 29, 2023

5  out of  5 rating by Connor Henderson
"Taylor is an absolute pleasure to work with. No matter what the problem or question is, she will find a way to get it resolved or answered for you. She taught me about the importance of life insurance and made me feel like a priority. I highly recommend working with her for any and all insurance needs"

Jordan Deitch

June 29, 2023

5  out of  5 rating by Jordan Deitch
"Taylor was a pleasure to work with. She explained my coverages in a way that was easy to understand. The entire staff is friendly and very welcoming. I would highly recommend Caitlin McVicker’s State Farm Agency."

Thomas Joseph

June 29, 2023

5  out of  5 rating by Thomas Joseph
"Cait and Jen were absolute life savers and not only made the process easy and stress free, but enjoyable!"

Thomas Constantino

June 29, 2023

5  out of  5 rating by Thomas Constantino
"After shopping around for new policies on my home and families cars, I was lucky to have found Cait. Not only did she save me a ton, it was fast and easy. Her and Jen were helpful and a pleasure to work with."

Angela Prota

June 29, 2023

5  out of  5 rating by Angela Prota
"Ryan was great and helpful. Pleasure to work with."